Amazon Household is a feature that allows you to share your Amazon Prime benefits and digital content with up to six members of your family or household. You can share Prime delivery, Prime Video, Prime Reading, Prime Gaming, Amazon Photos, and more with your spouse, partner, children, teens, and other adults. However, sometimes you may encounter some issues with Amazon Household that prevent you from enjoying its benefits or adding new members. In this article, we will explain why Amazon Household may not work and how to fix it.
Why Is Amazon Household Not Working?
There are a few reasons why Amazon Household may not work properly. Some of the common ones are:
– You have reached the member limit
An Amazon Household can have up to six members: two adults, four teens, and four children. If you try to add more than six members, you will get an error message and you will not be able to share your benefits or content. You will need to remove a member before you can add a new one.
– You have recently left or joined another Amazon Household
If you or another adult have recently left or joined another Amazon Household, you will not be able to join or create a new one for 180 days. This is a security measure to prevent abuse of the feature. You will have to wait until the 180-day period is over before you can join or create a new Amazon Household.
– You have disabled payment sharing
To share your Prime benefits and digital content with another adult in your Amazon Household, you need to enable payment sharing. This means that you will share your payment methods and order history with each other. If you disable payment sharing, you will lose access to some of the benefits and content that the other adult has shared with you. You will need to enable payment sharing again to restore access.
– You have incompatible devices or accounts
Some of the benefits and content that you can share with your Amazon Household may not be compatible with certain devices or accounts. For example, some Prime Video titles may not be available for streaming on certain devices or regions. Some Kindle books may not be eligible for sharing due to publisher restrictions. Some Amazon Music titles may not be available for offline playback on certain devices. You will need to check the compatibility of your devices and accounts before you try to share or access the benefits and content.
How to Fix Amazon Household Not Working Issue
Depending on the reason why Amazon Household is not working for you, there are different ways to fix it. Here are some possible solutions:
– Remove a member if you have reached the limit
If you have more than six members in your Amazon Household, you will need to remove one before you can add a new one. To do this, go to Your Account > Your Family Library > Manage Your Household > Remove below the member’s name. Note that removing a member will also remove their access to the benefits and content that you have shared with them.
– Wait for 180 days if you have recently left or joined another Amazon Household
If you or another adult have recently left or joined another Amazon Household, you will not be able to join or create a new one for 180 days. You will have to wait until the 180-day period is over before you can join or create a new Amazon Household. You can check when your 180-day period ends by going to Your Account > Your Family Library > Manage Your Household > Learn More under “You recently left an Amazon Household”.
– Enable payment sharing if you have disabled it
To share your Prime benefits and digital content with another adult in your Amazon Household, you need to enable payment sharing. This means that you will share your payment methods and order history with each other. If you disable payment sharing, you will lose access to some of the benefits and content that the other adult has shared with you. To enable payment sharing again, go to Your Account > Your Family Library > Manage Your Household > Edit under “Payment Sharing” > Enable Payment Sharing.
– Check the compatibility of your devices and accounts if they are incompatible
Some of the benefits and content that you can share with your Amazon Household may not be compatible with certain devices or accounts. For example, some Prime Video titles may not be available for streaming on certain devices or regions. Some Kindle books may not be eligible for sharing due to publisher restrictions. Some Amazon Music titles may not be available for offline playback on certain devices. To check the compatibility of your devices and accounts, you can do the following:
– For Prime Video, go to Prime Video Settings > Parental Controls > Viewing Restrictions and check if your device or region is restricted. You can also go to Prime Video Settings > Watch Anywhere and check if your device is supported.
– For Kindle books, go to Your Account > Your Content and Devices > Preferences > Households and Family Library and check if the book is eligible for sharing. You can also go to the book’s product page and look for the “Family Library” icon under the “Buy Now” button.
– For Amazon Music, go to Your Account > Your Content and Devices > Preferences > Households and Family Library and check if the title is eligible for sharing. You can also go to the title’s product page and look for the “Family Library” icon under the “Buy Now” button.
Conclusion
Amazon Household is a great feature that allows you to share your Amazon Prime benefits and digital content with up to six members of your family or household. However, sometimes you may encounter some issues with Amazon Household that prevent you from enjoying its benefits or adding new members. In this article, we have explained why Amazon Household may not work and how to fix it. We hope this article has helped you resolve your Amazon Household not working issue and enjoy its benefits with your loved ones.
