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Amazon Prime Video Login - Amazon Help Article

What is Amazon Prime Video

Amazon Prime Video is a paid subscription from Amazon that gives you access to a variety of services, including free, fast delivery, unlimited video streaming, and exclusive access to offers. Amazon Prime Video is Amazon Prime's membership video-on-demand service. It enables its subscribers to stream movies and TV shows unlimited. Most content available on Amazon prime Video can be streamed for free with an Amazon Prime membership.  You can get a free 30 day trial of Amazon Prime Video.

How do I sign in to the Amazon Prime video login?

Open the Amazon Prime Video website or app. Here is a link to open the Amazon Prime Video Login in a new tab.

Once you open it, you will arrive at a page like this which will prompt you to login or sign up. If you have an account then click "Sign In" but if you are a new customer then click "Start here".


How to access the Amazon Prime Video Login on your Smart TV?

  1. Using the remote supplied with the Internet device, press the Home button.

  2. Select Amazon Video icon located under Featured apps.

  3. From the Amazon Video app, select Register on the Amazon website.

  4. Write down the code provided.

  5. Using a computer, go to this link

  6. Sign-in with an active e-mail address and password or click Create your Amazon account.

  7. Use the code written down on step 3 to link the device with the Amazon account. .

  8. Select Continue.

  9. A confirmation message appears on the TV screen if registration is successful.

  10. Select Continue on your TV Amazon Video app to enjoy Amazon Prime Video.


Help! I want to cancel or change something on my account

If you need help either cancelling your account, figuring out why you have been charged more than once or just need to talk to an Amazon representative then you can contact their support.

Please click this link to get in touch with Amazon support!

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  • carol pope on

    you have all the ways to get us to buy and pay i have been charged twice again for my amazone prime this month and there is know where i can contact you to find out what is going on

  • Brian Bloomfield on

    Prime video will not allow me to watch the second season of “discovery of witches”. says is only available to subscribers with add on subscription. how do I obtain this?

  • jean eallamo on

    Why do I have to pay to watch a movie a second time when I didn’t the first time. And what am I charged each month for my account, when I am unable to find out what I am being charged?

  • deya ayala on

    cómo canceló una inscripción, no lo uso yo cancele pero insisten en cargar a mi tarjeta el pago

  • Ron Bechtold on

    Can I pay for Amazon prime with a gift card if I purchased one or are gift cards not available. I don’t want monthly charges on a credit card every month.

  • Peter Batzloff on

    My account is due for renewal on October 5, but I need to change the account number used for direct debit.
    Could you please advise on how I can make this change.

  • witold mieszkuc on

    For some reason or other I cant access prime video it was working fine yesterday afternoon

  • valerie byrd on

    I want cancel prime video due to it seems each time I watch a movie series and start a new episode of same series I am being charged again

  • Ellen Vogel on

    I am trying to connect with my husbands prime video account and cannot find how to

  • Sandra Mosby on

    I won’t to cancel my subscription for prime video’s now please!

  • Natalka Fedorak on

    Is there an Amason Prime discount for Seniors.I am 82 years old and do
    alot of shopping on Amazon.Could I get a Prime discount.
    Thank You
    Natalka Fedorak

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